FAQ's Barceló Partner Club

Barceló Partner Club is our exclusive loyalty programme for retail travel agents and MICE agents. We reward every confirmed booking at any of our participating hotels with points you can redeem for fantastic gifts from our gift catalogue and/or free stays at our extraordinary hotels in Europe, Africa, Latin America (except Cuba) and the Caribbean.

You can register to the program introducing your personal data in the section "Registration" of the website www.barcelopartnerclub.com. Once your request has been approved, you will receive a welcome e-mail with your Password.
Now you can enter into your personal area of the loyalty program and start to collect perks entering your bookings of the participating Barceló Hotel Group.
If you need assistance or have any questions, please contact us at the following e-mail address: info@barcelopartnerclub.com.

You can earn points for every booking at a Barceló hotel participating in the programme.

No, each account is unique and assigned to an individual agent.

Courses may be taken by all the travel agents registered in the Barceló Partner Club programme who are interested in learning more about Barceló Hotel Group.

E-learning courses contain all the information you may need about a hotel: location, facilities, services, activities, etc. Courses can only be taken once. However, you can consult all the information provided by the course as many times as needed.